Job Description
IntroductionIBM Application Consultants work directly with our clients on key initiatives.You will build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change.ResponsibilitiesImplement support for multiple databases including NoSQL alternatives, instrument the ServiceNow platform for performance insights, and handle client interactions.Data mapping and transformationCreate and maintain dashboards/reportsUtilize best practices for object-oriented and modularized softwareActively participate in understanding customer problems and determining solutionsRequired Technical and Professional ExpertiseExperience in ServiceNow System administration, ITSM, CMDB, Self Service Portal, Service Catalog developmentServiceNow Certified System Administrator (CSA)Handled Platform UpgradeAbility to support 24*7 support modelGood Communication and Analytical skillsPreferred Technical and Professional ExpertiseServiceNow Certified ITSM Im...