ServiceNow Consultant

InterSources

Full-time Computer Occupations
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Location
Phoenix, Arizona, United States
Posted
July 02, 2026

Job Description


  • Location:- Phoenix, AZ (5 days office)
  • Overall – 10+ years
  • Vertical – Banking
  • 12+

    • JD:-

    We are looking for a ServiceNow Process Transformation Consultant to assess and improve Incident and Problem Management processes within our Digital Workplace Servicing unit. The role focuses on process redesign, data classification improvement, and operational workflow optimization to enhance service effectiveness, data accuracy, and overall operational maturity.

    Required Skills & Experience

  • Strong experience with ServiceNow ITSM, specifically Incident and Problem Management.
  • Hands-on experience in ITSM process assessment and transformation initiatives.
  • Solid understanding of ITIL v4 practices related to Incident and Problem Management.
  • Experience supporting Digital Workplace / End-User Services environme...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026