Location
toronto, on, Canada
Posted
June 13, 2026
Job Description
Join RSM as a ServiceNow Consultant and lead technology-driven improvements for clients. Your expertise in ServiceNow will be pivotal in delivering progressive solutions and optimizing processes.
As a ServiceNow Consultant, your main focus will be on transforming client operations through effective use of the ServiceNow platform. You'll analyze needs, create documentation, and ensure effective implementations with a keen eye for enhancements and new functionalities. Collaboration with various teams will be crucial in aligning goals and ensuring successful outcomes.
Key Responsibilities:
• Analyze client processes for improvement opportunities
• Create and iterate on functional design and documentation
• Translate business requirements into ServiceNow configurations
• Facilitate communications with cross-functional teams
• Implement ServiceNow upgrades and enhancements
Requirements:
• Bachelor’s degree in relevant field
• ITIL 4 Foundation Certification
...
As a ServiceNow Consultant, your main focus will be on transforming client operations through effective use of the ServiceNow platform. You'll analyze needs, create documentation, and ensure effective implementations with a keen eye for enhancements and new functionalities. Collaboration with various teams will be crucial in aligning goals and ensuring successful outcomes.
Key Responsibilities:
• Analyze client processes for improvement opportunities
• Create and iterate on functional design and documentation
• Translate business requirements into ServiceNow configurations
• Facilitate communications with cross-functional teams
• Implement ServiceNow upgrades and enhancements
Requirements:
• Bachelor’s degree in relevant field
• ITIL 4 Foundation Certification
...