ServiceNow CMDB Coordinator

Full-time Dirección y consultoría

For one of our top clients in Barcelona, we are looking for a ServiceNow CMDB Coordinator to join a long–term project focused on CMDB governance, data quality improvement, and ServiceNow optimization .

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Responsibilities

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• Own and manage the Configuration Management process aligned with ITIL best practices
  
• Oversee and improve CMDB data quality (KPIs, audits, remediation initiatives)
  
• Manage and optimize ServiceNow CMDB, including Discovery and Service Mapping
  
• Coordinate with infrastructure, application, and cloud teams to ensure accurate CI management
  
• Drive continuous improvements and automation to enhance CMDB reliability and value
  

Required Skills

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• Proven experience in CMDB implementation and Configuration Management
  
• Strong ha...