ServiceNow Architect - ITSM Pro

SSC HR Solutions

Full-time Computer Occupations
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Location
Egypt, Egypt, Egypt
Posted
June 06, 2026

Job Description

β€’ Design and implement ServiceNow ITSM solutions to meet business needs.

β€’ Provide technical leadership and strategic recommendations on best practices.

β€’ Collaborate with stakeholders to gather requirements and translate them into technical solutions.

β€’ Develop workflows, integrations, and automation within the ServiceNow platform.

β€’ Ensure system performance, scalability, and security.

β€’ Lead ServiceNow upgrades and new feature implementations.

β€’ Create and maintain technical documentation, including architecture diagrams and process flows.

β€’ Guide and mentor junior developers and team members.

β€’ Work closely with clients and technical teams to ensure successful deployment.

β€’ Stay updated on industry trends and ServiceNow advancements.

Requirements

β€’ 5+ years of hands-on experience with ServiceNow ITSM.

β€’ 10+ years of IT experience with senior-level roles.

β€’ Deep knowledge of ...