Job Description
Job Summary
We are seeking an experienced Service Now Architect specializing in the HRSD (Human Resource Service Delivery) module. The ideal candidate will be responsible for designing, architecting, and implementing scalable HR solutions on the Service Now platform, aligning with business objectives and HR transformation initiatives.
Key Responsibilities Lead the architecture, design, and implementation of Service Now HRSD solutions Collaborate with HR stakeholders to understand business requirements and translate them into technical solutions Design and implement Employee Service Center (ESC) , HR Case Management, Lifecycle Events, and Knowledge Management Ensure best practices in Service Now architecture, security, and data privacy Integrate Service Now HRSD with third-party systems (Workday, SAP Success Factors, etc.) Provide technical leadership to development teams and review configurations/customizations Drive HR digital transformation initiatives using Serv...