ServiceNow Architect

Hickey’s Pharmacy

Full time Computer Occupations
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Location
Citywest, County Dublin, Ireland
Posted
July 07, 2026

Job Description

ServiceNow Architect

Permanent Full Time Role

Can be based in either Ireland or UK

Key Responsibilities:

  • Define and maintain the overall architecture of the ServiceNow platform.
  • Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards.
  • Collaborate with stakeholders to gather requirements and translate them into scalable solutions.
  • Ensure platform governance, security, and performance best practices are followed.
  • Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance).
  • Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.).
  • Provide technical leadership and mentorship to ServiceNow developers and administrators.
  • ...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      July 07, 2026
    • Application Deadline
      August 16, 2026