Location
tamil nadu, chennai, India
Posted
June 26, 2026
Job Description
NowVia is seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. Location: Chennai Experience: 5-8 Years Key Responsibilities • Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. • Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. • Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. • Monitor platform performance and ensure high availability, reliability, and data integrity. • Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement ...