Location
time, rogaland, Norway
Posted
July 08, 2026
Job Description
About The Role
Be the first point of contact and advocate for our clients and partners.
Job Description
- Respond promptly to inquiries, providing clients and partners with clear explanations of operational activities and service levels. Monitor timelines and facilitate information exchange as needed.
- Conduct negotiations, find compromises, and ensure effective communication and coordination to resolve issues between clients, support, and development teams.
- Assist in task formulation, provide guidance to less experienced team members, and train functional teams.
- Organize incoming information to maintain consistency in service delivery and ensure contract compliance.
- Collect, analyze, and present statistical data and trends related to service levels and operational efficiency.
- Build long‑term client relationships based on their strategic objectives.
- Handle high‑intensity workloads and maint...