Job Description
Position Summary
SANY Canada is seeking a highly skilled and motivated Service Trainer to support the development and delivery of technical training programs across our dealer network and internal service teams. This role plays a critical part in enhancing product knowledge, service capabilities, and overall customer satisfaction.
The ideal candidate will be responsible for designing, delivering, and continuously improving training programs related to SANY equipment, systems, and service procedures.
Key Responsibilities
· Develop and deliver technical training programs for service technicians, dealers, and internal teams across Canada
· Create and maintain training materials including manuals, presentations, videos, and e-learning content
· Conduct both in-person and virtual training sessions
· Identify training needs by working closely with Service, Product Support, Engineering, and Sales teams