Service Support Coordinator II

Full-time Management & Operations

Job Description

Provide high‑quality and valuable support to contracts administration and related processes.

• Process transactions on time and in an efficient, effective, and accurate manner, focusing on quality and timeliness.
• Ensure that information logged in the designated databases and systems is accurate and updated.
• Maintain proper monitoring and deliver required reports in a timely manner.
• Provide information needed by internal and external customers accurately and on time.
• Ensure all contract transactions are completed accurately and on time.
• Log all required information in the appropriate systems and databases promptly and accurately.
• Provide accurate solutions to issues and concerns raised by market units or other points of contact.
• Liaise with market units regarding any details not sufficiently clear to ensure transactions are accurate.
• Guarantee accuracy in all trans...