Service Response Coordinator (Remote)

ARAMARK

Full-time other-general
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Location
Philadelphia, PA, United States
Posted
July 11, 2026

Job Description

**Job Description**

The Facilities Service Coordinator supports Facilities Operations by dispatching service technicians/vendors through a CMMS technology platform to Aramark client locations requiring maintenance repairs or preventative service. Responds to inbound inquiries received by phone, email or through a CMMS, generates work orders, dispatches service technicians/vendors, and follows through to ensure the service is completed in a timely and satisfactory manner. This is generally a remote/telecommuting position.

**Job Responsibilities**

+ Use professional etiquette/communication style to handle incoming inquiries received by multiple communication channels (phone, email, CMMS work orders, etc.) regarding service maintenance and repair requests for core trade services (plumbing, electrical, HVAC, carpentry, appliances, pest control, etc.) as well as with interactions with Vendors, Clients/Customers, and Facilities team
+ Dispatch service technician...