Job Description
Service Representative (DCA)
Member Experience/Service Ambassador (Airport)
CLEAR is building easier, safer, and faster experiences at the airport. As a Member Experience/Service Ambassador, youll deliver top notch service for CLEAR members and travelersgreeting passengers, verifying membership and identification, guiding them through the CLEAR process, and resolving issues with empathy and urgency. Youll be part of a collaborative team recognized through team based bonuses when your location meets service and operational goals.
What Youll Do:
Delight Members & Travelers: Provide warm, proactive assistance in the CLEAR lanes - greeting, wayfinding, answering questions, and creating memorable interactions.
Verify & Escort: Warmly welcome and verify CLEAR Members, guiding them smoothly and safely through their journey.
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