Location
Lokeren, Flanders, Belgium
Posted
July 04, 2026
Job Description
Job Description
As Service Expert, you are the technical owner of the PLC software layer and hardware of the conveyor systems at Movu (MCS/Metafora). You manage and develop the PLC knowledge base to support our field service engineers and remote support as second-line support. You combine deep PLC expertise with a product-oriented mindset.
Your Tasks & Responsibilties:
Manage PLC-related product knowledge
- Manage the PLC-related technical data of conveyor systems and make it available in an accessible way for service technicians and the helpdesk
- Maintain PLC software versions and standards
- Document diagnostics, fault handling, and recovery procedures
- Define update and upgrade guidelines
- Maintain as-built software documentation
Second-line support & technical escalations
- Remotely support the field service team as second-line support
- Act as the point ...