Service Operations Support Analyst

British Museum

Full-time Management & Operations
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Location
london, england, United-Kingdom
Posted
June 20, 2026

Job Description

Service Operations Support Analyst

Full-time (41 hours per week). Hybrid working available (max. 2 days from home) subject to operational needs and completion of initial training. Permanent contract. £32,297 per annum. Application deadline: 17 June 2026.

About the role

As a Service Operations Support Analyst, you'll play a key role in keeping the Museum's digital environment running smoothly. Sitting within a close-knit and dynamic Information Systems team, you'll provide first- and second-line support to colleagues across the entire organisation. This is a uniquely varied role in a very social and collaborative department, offering the opportunity to work with over 250 different software applications while engaging with teams across every part of the Museum. From galleries to offices, you'll gain an in-depth understanding of both the people and the spaces that make the Museum work.

About you

You're someone who thrives in a fast-paced...