Location
toronto, on, Canada
Posted
July 13, 2026
Job Description
Drive operational excellence with ResQ as a Service Operations Manager. This hands-on role focuses on effective service delivery and customer communication while managing technician coordination.
At ResQ, you will help build the operational framework for ResQ Services Group. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving in real-time. You will be at the forefront of scheduling, dispatching, and ensuring work order efficiency while maintaining high service standards.
Key Responsibilities:
• Coordinate daily service work orders from scheduling to completion
• Communicate service updates and timelines to customers
• Dispatch technicians across service calls and maintenance work
• Track work orders, invoicing, and parts requirements
• Prioritize emergency and time-sensitive service requests
Requirements:
• Strong organizational skills and operational follow-through
• Experience in facilities maintenance or sim...
At ResQ, you will help build the operational framework for ResQ Services Group. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving in real-time. You will be at the forefront of scheduling, dispatching, and ensuring work order efficiency while maintaining high service standards.
Key Responsibilities:
• Coordinate daily service work orders from scheduling to completion
• Communicate service updates and timelines to customers
• Dispatch technicians across service calls and maintenance work
• Track work orders, invoicing, and parts requirements
• Prioritize emergency and time-sensitive service requests
Requirements:
• Strong organizational skills and operational follow-through
• Experience in facilities maintenance or sim...