Service Operations Lead

Lorien

Contract/Temporary Operations Specialties Managers
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Location
Reading, England, United Kingdom
Posted
July 11, 2026

Job Description

Service Operations Lead

Location: Havant (50% onsite)
Contract: 6 months
Rate: £550-£650/day (Inside IR35)

Overview

We're supporting a leading utilities client on a major service transformation programme and are looking for an experienced Service Operations Lead to help maintain operational stability during a transition to a new managed service provider (MSP).

This is a hands-on role focused on day-to-day IT operations, major incident management, and cross-supplier coordination, ensuring service continuity throughout the transition.

Key Responsibilities

  • Provide oversight of BAU IT operations across Incident, Major Incident, Problem and Change
  • Lead and support major incidents and escalations, ensuring timely resolution and clear communications
  • Coordinate across Service Desk, suppliers, and technical teams to maintain service stability
  • Support MS...

    • Job Details

    • Job Type
      Contract/Temporary
    • Category
      Operations Specialties Managers
    • Date Posted
      July 11, 2026
    • Application Deadline
      August 20, 2026