Location
sevilla, andalucía, Spain
Posted
July 03, 2026
Job Description
Mission
Working as part of the Service Operations team you will live and breathe service excellence. You will support the commercialization of gambling products across a diverse range of brands and markets, maintaining impeccable standards and client satisfaction at all times. You will be process driven with meticulous attention to detail but also inquisitive and a natural trouble‑shooter. Your can‑do attitude and collaborative nature will help you build strong relationships across different stakeholder groups that rely on the effective support of the Service Operations team to drive business growth and extend your technical capability.
Out of hours on‑call support might be required.
What you’ll do
- Provide first and second line client support for any inbound query across a variety of channels including service desk, email, phone and instant chat.
- Take ownership of incidents, internally and externally, ensuring an effective triage and ...