Job Description
About the Role
We are looking for a Service Operations Analyst to join a dynamic operations team responsible for ensuring the stability, availability, and performance of critical IT services.
This role is ideal for professionals with strong Linux and OpenShift expertise who thrive in a production support environment. You will play a key role in monitoring business-critical systems, resolving incidents, and ensuring operational excellence while collaborating with cross-functional teams.
Key Responsibilities
Monitor and maintain production environments to ensure high service availability.
Perform operational support and troubleshooting for Linux-based systems.
Manage and support applications running on OpenShift.
Investigate, analyze, and resolve incidents within agreed SLAs.
Collaborate with infrastructure, development, and support teams to resolve technical issues.
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