Service Manager Support (Calgary)

Full-time Other-General

At UniFirst, we Always Deliver —for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family-owned businesses to large corporate locations. This is an entry-level supervisor opportunity designed for career-minded individuals eager to grow, develop leadership skills, and advance within a stable, customer-focused organization.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives
• Provide route coverage during Route Service Representative absences (e.G., illness or vacation), offering hands‑on support while assessing performance and customer satisfaction and loyalty
• Respond to customer service requests in a timely and qualified manner
• Negotiate customer contract renewals
• Build and maintain strong relationships with customers and team member...