Service Manager

Full-time Other-General

The Service Manager is responsible for overseeing the daily operations of the EV workshop, ensuring efficient service delivery, high customer satisfaction, workshop productivity, and compliance with safety and manufacturer standards. The role includes managing technicians, coordinating repairs and maintenance, maintaining quality standards, and driving continuous improvement in workshop performance.

Key Responsibilities Workshop Operations

• Manage the day-to-day operations of the EV service workshop.
• Schedule and allocate repair and maintenance jobs efficiently.
• Monitor workshop productivity, efficiency, and turnaround times.
• Ensure all work is completed according to manufacturer specifications and company standards.
• Maintain workshop cleanliness and organization.

Team Leadership

• Supervise, coach, and develop service advisors and EV technicians.
• Conduct regular performance re...