Job Description
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
As the Service Manager, you will excel in building lasting relationships across client organisations, serving as the primary point of contact for critical operational matters. With a focus on continuous improvement and leveraging digital tools such as dashboards and ChatOps platforms, you will drive service quality improvements and enhance the customer experience.
The Service Manager (SM) is responsible for delivering high-quality services and continuously improving the customer experience for key customers.
Make an impact by: