Service Manager

Ingersoll-Rand plc

Full-time Management & Operations
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Location
shah alam, selangor, Malaysia
Posted
July 19, 2026

Job Description

Selected incumbent will report to Senior Service Manager, Malaysia & Brunnei and be based at Shah Alam, Malaysia.

Responsibilities

  • Grow services revenues through service contracts, parts sales, and general maintenance servicing.
  • Lead, motivate and inspire the field service operations team to work towards total customer satisfaction and company’s objective.
  • Develop and implement pro‑active products, marketing & services strategies, programs and promotions to grow Services business and profitability.
  • Ensure work process comply ESH policies and act as management representative for ESH Committee.
  • Develop and continually improve technical skill of the service team.
  • Work closely with supply management, sales, engineering and other functions in the team / company to implement solutionizing and optimize support to customers.

Requirements

  • Bachelor’s Degree in Mechanical Engineering / ...