Service Manager

Full-time Management

Who We AreWall Street English is a global leader in English language education, with over 50 years of experience and more than 3 million students taught across 35 countries. Our Mataró center on La Rambla delivers a premium, blended-learning experience that genuinely changes careers and lives. We believe learning English opens doors — and our job is to make sure every student walks through them.The RoleAs Service Manager, you are the educational heartbeat of the center. You own the student experience from the moment someone enrolls through to renewal and referral. You teach, you coach, you create community — and you make sure our methodology delivers real results, every day.This is not a back-office role. You will be visible, active, and directly responsible for the quality of learning that keeps students coming back.What You'll DoStudent Experience & LearningDeliver a consistently premium educational experience aligned to the Wall Street English methodology.Guide and support students ...