Job Description
We are looking for a Service Manager IT/OT
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Madrid – Hybrid (3 days onsite)
At Capitole Consulting, we are supporting one of our clients operating in a complex enterprise technology environment with a strong focus on IT operations, service governance, and infrastructure transformation.
For this challenge, we are looking for a Service Manager IT/OT with experience in ITSM, ITIL, ServiceNow, Infrastructure Services, Cloud Environments and Vendor Management.
What is the challenge?
You will be responsible for governing and evolving critical IT and OT services, ensuring operational excellence, service quality and alignment with business objectives. This role combines service management, incident leadership, vendor governance and continuous improvement initiative...