Job Description
The Service Manager oversees all aspects of the service department, providing leadership in technician management, service delivery, customer support, and operational performance. This role ensures high-quality commercial HVACR service, coordinates complex maintenance and repairs, and drives the department's financial and operational success.
The Service Manager acts as a senior representative of the company, communicating professionally with customers, vendors, suppliers, and internal teams regarding project status, requirements, and resolution of technical or operational issues. The role requires strong leadership, technical knowledge, and operational oversight to maintain high standards of workmanship, safety, and productivity.
Qualifications:
- High school diploma or equivalent; post-secondary education, trade school, or military experience a plus
- Bachelor's Degree or MBA prefe...