Service Manager

NECSWS

full-time Operations Specialties Managers
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Location
Hartlepool, England, United Kingdom
Posted
July 19, 2026

Job Description

Job Description

**Role can be Office Hybrid or Remote, subject to location.**

  • Responsible for all aspects of contract delivery including finance, quality, people and client. 
  • Responsible for the allocation and management of team and individual performance targets
  • Responsible for an overall minimum of 95% accuracy in all contract delivery 
  • Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately 
  • Demonstrate exceptional motivational skills 
  • Responsible for the day to day management of people
  • Ensure contracts are achieving the agreed budget targets 
  • Co-ordinate resources for current and future contracts in line with business and customer requirements 
  • Must have up to date technical knowledge of the legislation associated with contract delivery, be able to process and quality check work if requ...