Service Manager

Crane Engineering

Full-time Operations Specialties Managers
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Location
Frankfort, Illinois, United States
Posted
June 08, 2026

Job Description

Description

Flow Technics is a family-oriented Midwest company based in Illinois. We have a need for a Service Manager. 

The Service Manager is responsible for the continual growth and improvement of Safety, Efficiency, Quality and Financial Performance of the IL Service Center. 

What You’ll Do

  • Demonstrates and promotes Flow Technics core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
  • Lead the Service team of service technicians.
  • Continual performance oversight of the team. Includes oversight of safety, quality, efficiency and financial performance. 
  • Perform annual formal performance evaluations.
  • Conduct Service Team meetings to communicate expectations and build the team.
  • Continually improve shop teamwork
  • Develop and monitor customer service standards for each team member. 
  • Address c...