Service Manager

Grand Touring Automobiles

Full-time Other-General
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Location
ajax, on, Canada
Posted
July 20, 2026

Job Description

Summary

We are seeking an Automotive Service Manager to join our team at Jaguar Land Rover Lakeridge. The Automotive Service Manager oversees the daily operations of the service department to ensure efficiency, profitability, and high-quality customer service. This role is responsible for managing Shop Foreman, Service Advisors, Warranty Administrator, Technicians, Apprentices, Detailers, Porters, and support staff, while maintaining compliance with manufacturer standards, dealership policies, and safety regulations.

Responsibilities

  • Direct and supervise service department operations, including scheduling workflow and productivity
  • Ensure the highest level of customer satisfaction by resolving concerns promptly and maintaining strong client relationships
  • Manage and mentor service staff to foster a collaborative work environment
  • Ensure high-quality automotive repairs and services are delivered consistently
  • Mo...