Location
bangalore, in ka, India
Posted
July 08, 2026
Job Description
Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Service Management Consultant to join our team in Bangalore, KarnΔtaka (IN-KA), India (IN).
Role Overview
The Service Manager is responsible for overseeing the delivery of IT or business services to ensure quality, efficiency, and customer satisfaction. This role acts as the key point of contact between business stakeholders, delivery teams, support teams, and external vendors to ensure services are delivered as per agreed service levels and operational standards.
Key Responsibilities
Manage end-to-end service delivery for assigned applications, platforms, or business services.
Ensure services are delivered in line with SLAs, KPIs, and OLAs.
Monitor service performance, availability, incident trends, and customer satisfact...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Service Management Consultant to join our team in Bangalore, KarnΔtaka (IN-KA), India (IN).
Role Overview
The Service Manager is responsible for overseeing the delivery of IT or business services to ensure quality, efficiency, and customer satisfaction. This role acts as the key point of contact between business stakeholders, delivery teams, support teams, and external vendors to ensure services are delivered as per agreed service levels and operational standards.
Key Responsibilities
Manage end-to-end service delivery for assigned applications, platforms, or business services.
Ensure services are delivered in line with SLAs, KPIs, and OLAs.
Monitor service performance, availability, incident trends, and customer satisfact...