Service Leader - Security

Shangri-La

Permanent Supervisors of Protective Service Workers
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Location
Manila, Metro Manila, Philippines
Posted
July 10, 2026

Job Description

We are looking

forΒ Service Leader - Security to join our team! Key Responsibilities:
  • Manage the team effectively to drive day-to-day security operations

  • Ensure security operations are strictly followed to established standards and policies

  • Provide practical guidance and coaching to maintain consistent Hotel and Departmental standards

  • Cultivate and maintain excellent guest relations to enhance their satisfaction

  • Handle guests inquiries promptly and effectively, as well as reporting any complaints related to security or safety to Management immediately
  • About you:
  • Certificate or above with professional qualifications in Security Management
    Minimum 3 years of relevant experience in the Hotel or Security Industry
    Valid Security Personnel Permit
    Ability to assess risks and perform independent security / operations reviews and audits
    Sound knowledge of security access control sy...