Location
Great Dunmow, Essex, United Kingdom
Posted
July 22, 2026
Job Description
The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide.
Operational hours Monday to Friday 8.00am - 6.00pm
(Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm)
1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half.
Duties will include:
* Role will involve receiving calls from customers to report breakdowns
* Receiving and processing parts orders
* Update Key Account call reports as required
* Invoicing third party contractors when required for service/installation works
* Dispatch calls to Field Service Technicians
* Raise quotations and chase when outstanding
* Issuing of daily/weekly call reports to relevant customers
* Raise purchase orders as required
For more information on this position, please contact Just Recruitment Group L...
Operational hours Monday to Friday 8.00am - 6.00pm
(Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm)
1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half.
Duties will include:
* Role will involve receiving calls from customers to report breakdowns
* Receiving and processing parts orders
* Update Key Account call reports as required
* Invoicing third party contractors when required for service/installation works
* Dispatch calls to Field Service Technicians
* Raise quotations and chase when outstanding
* Issuing of daily/weekly call reports to relevant customers
* Raise purchase orders as required
For more information on this position, please contact Just Recruitment Group L...