Location
basel, basel stadt, Switzerland
Posted
June 05, 2026
Job Description
Opportunity
Are you passionate about delivering exceptional customer service and driving operational excellence? We are looking for a dynamic and enthusiastic Service Execution Team Leader to join our (Logistics) team.
Key Responsibilities
- Lead and inspire the Service Execution team to deliver top‑notch customer service and achieve outstanding results.
- Oversee daily operations to ensure smooth and efficient service execution.
- Develop and implement strategies to enhance customer satisfaction.
- Monitor and analyse KPIs to identify areas for improvement and act promptly.
- Promote a culture of customer focus and continuous improvement within the team.
- Collaborate with customer service departments and our service partner to optimize processes and resolve customer issues promptly.
- Empower team members through training, mentoring, and support to help them achieve their full potential.