Service Excellence Manager

Valley

Full-time Supervisors of Office and Administrative Support Workers
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Location
Wetumpka, Alabama, United States
Posted
July 19, 2026

Job Description

Job Description

Responsibilities include, but are not limited to:
  • Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving issues.
  • Build and promote branch identity, drive product sales and promote overall ownership and accountability for improving customer experience and branch success. Create a welcoming atmosphere that ensures continuous client engagement.
  • Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs (account opening - maintenance and processing transactions) for existing and prospective customers. Comprehensive knowledge of all Bank products and services and t...

    • Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      July 19, 2026
    • Application Deadline
      August 28, 2026