Service Engineer

simplified technology pte. ltd.

Full-time Other-General
Apply Now
Location
ubi, geylang, Singapore
Posted
July 09, 2026

Job Description

  • Installation and Configuration:
  • Installing, configuring, and setting up new hardware devices, such as TVs, LEDs, kiosks, computers, camera, printers, scanner and peripherals.
  • Troubleshooting and Problem Resolution:
  • Diagnosing and resolving hardware issues, such as computer startup problems, printer malfunctions, network connectivity problems, and peripheral device failures.
  • Software Support:
  • Providing basic software support, such as installing software updates, configuring software settings, and resolving software conflicts.
  • Customer Service:
  • Ensuring high-quality customer service delivery.
  • Handling escalated customer issues and complaints.
  • Identifying customer needs and expectations.
  • Implementing strategies to improve customer sati...