Location
Athens, Athens, Greece
Job Description
What you will do
Manage installations of filling lines - prepare customer site, set up the machine, build conveyors and provide support during the installation, Plan, coordinate and execute the planned preventive maintenance activities to a high standard and in line with agreed procedures. Ensure effective and reliable operation of Tetra Pak line equipment, reinstate the equipment into the production environment. Analyze, troubleshoot and resolve technical malfunctions and breakdowns. Conduct basic root cause analysis of the problem to ensure rapid resolution and/or escalation to appropriate colleagues. Reduce customers’ operational cost, ensure a high level of customer satisfaction by providing high quality services. Support product creation and life-cycle management. Handle simple claims and provide technical support and guidance to escalated claims according to the ...