Job Description
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for data center, cloud computing, enterprise IT, Hadoop/Big Data, hyperscale, HPC, and IoT/embedded customers worldwide. We are among the fastest growing companies in Silicon Valley and offer many new positions to the technology community.
Job Summary:
1st / 2nd line Service Engineer – Helpdesk – Servicedesk
About the job
As a Service Engineer you are responsible for accepting, registering, and solving various problems with the end customer in the field of server hardware. This role provides the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients and to broaden your knowledge and experience for the future of your career.
Customer focus is paramount. You will gain satisfaction from solving problems in an environment with different cultures and nationalities.
You are flexible and willing to travel...