Service Engineer - International

Ontrack HR Services Pvt LTD

Full-time Other-General
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Location
palakkad, palakkad, India
Posted
July 15, 2026

Job Description

RoleObjective/ Goal Responsible for overseeing and coordinating the field service operations related to crusher equipment. Leading a team, managing customer relationships, and ensuring compliance with safety and industry standards. Industry Type Crushing Key Responsibilities  Lead and mentor a team of field service technicians, providing guidance and support.  Coordinate field service activities, ensuring timely and effective resolution of customer issues.  Conduct regular performance reviews and training sessions for team members.  Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.  Oversee the installation, maintenance, and repair of crusher equipment on-site.  Ensure compliance with safety regulations and industry standards. Manage field service schedules, dispatching technicians as needed.  Maintain accurate service records and documentation. Collaborate with the engineering and sales teams to provide feedback and improve ...