Service Desk Technician

Full-time Management & Operations

Ready to take your IT expertise to the next level with OBP? Provide hands‑on support, help users succeed, and grow your skills in a collaborative, energetic team.

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

Salary: 28,000 - 32,000

• Provide first and second-level technical support via phone, email, and remote tools.
• Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
• Support Microsoft 365, Windows operating systems, and common business applications.
• Manage and resolve tickets within agreed SLAs using a ticketing system.
• Assist with onboarding/offboarding users (account setup, permissions, hardware provisio...