Location
Remote, Remote, Finland
Posted
July 24, 2026
Job Description
As of 2 September 2025, Tietoevry Tech Services will transition to the new brand Vivicta. We are looking for a Service Desk Specialist to support our customers across the Nordic region. The role can be performed remotely from home for 20 hours a week, providing a flexible opportunity for students or anyone looking to start a career in IT.
Responsibilities
- Receive IT requests from customers via phone, chat, email, and our ticketing tool.
- Help resolve incidents and customer requests.
- Communicate with technical teams and customers in English and Dutch.
- Support teammates by helping distribute incoming requests.
- Provide remote assistance to end users.
- Investigate and diagnose end‑user issues.
Qualifications
- Fluent in English and Dutch at B2 level or higher.
- Good communication and expression skills.
- Ability to work effectively in a team.