Service Desk Specialist

ITC Infotech

Full-time Information and Record Clerks
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Location
India, India, India
Posted
June 16, 2026

Job Description

We are looking with Excellent Communication skills and who can work on rotational shift

Responsibilities:

  • Hands-on knowledge of Office 365 accounts and services
  • Hands-on knowledge of Ticketing tools: Jira Service now
  • Attending Day-to-Day Calls to the Users Troubleshooting Hardware Software
  • Possess strong interpersonal skills and the ability to work as an effective team player
  • Excellent knowledge of the most recent Windows operating systems and associated applications
  • Good communication is a must
  • Resolving incoming client and personnel IT queries remotely via email and phone or at the office
  • Should possess knowledge on installing Windows OS on laptop or VM or CPC


Qualifications:

  • Associate or bachelor’s degree in computer science information systems or similar
  • At least 3 years' experience in end-user support role
  • Strong understanding of var...