Job Description
Service Desk Representative
Location: Winnipeg, Manitoba
Job Type: Permanent | Full-Time
Pay Rate: $20.00/hour
we are seeking a customer-focused and organized Service Desk Representative for our client in the building supply industry.
This role is responsible for assisting customers with sales, estimates, order processing, and product inquiries while providing exceptional customer service in a fast-paced retail environment.
Key Responsibilities:
Assist customers with product selection, purchases, and general inquiries
Prepare and process quotes, estimates, and sales orders accurately
Process invoices and complete daily sales transactions
Answer incoming phone calls and respond to customer requests
Ensure customers receive correct products, pricing, and information
Maintain knowledge ...