Service Desk L1 - Portuguese Speaking

Unisys

Full time Information and Record Clerks
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Location
Budapest, Budapest, Hungary
Posted
July 26, 2026

Job Description

What success looks like in this role:

Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a โ€˜Gartner Workplace Leaderโ€™, we are open, honest, and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name.

Be inspired, encouraged, and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day-to-day tasks:

  • Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
  • Guiding the client through the necessary steps to restore functionality
  • Being responsible for either solving the issue or escalating to Level 2 support
  • Coordinating Service Requests by following up with the cross-functional teams
  • ...