Service Desk Engineer

Qtek Systems

Full Time Material Recording, Scheduling, Dispatching, and Distributing Workers
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Location
Mumbai, Maharashtra, India
Posted
June 09, 2026

Job Description

Description

:

Experience and personal qualities:-

  • 1-4 year experience in IT or similar customer support/service delivery role
  • Excellent customer service skills with a high level of focus on quality
  • Ability to communicate in a clear and professional manner
  • Problem solving and analytical skills and ability to work under pressure
  • Excellent inter-personal skills (verbal and written)
  • Clear understanding and interest in current and emerging IT technologies
  • Beneficial to have an awareness of the IT industry in general
  • An understanding and interest in the use of IT within business functions

    • Incident Management:-

  • To ensure all calls are updated and resolved within SLA targets.
  • To endeavor to provide an Above Customer Expectation service
  • Undertake first line resolution activities
  • Participate in on-goin...

    • Job Details

    • Job Type
      Full Time
    • Category
      Material Recording, Scheduling, Dispatching, and Distributing Workers
    • Date Posted
      June 09, 2026
    • Application Deadline
      July 19, 2026