Service Desk Coordinator

Monadelphous

Full-time Information and Record Clerks
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Location
Perth, Western Australia, Australia
Posted
June 08, 2026

Job Description

Our Group IT team is seeking an IT Service Desk Coordinator to join us at our Head Offices in Victoria Park. Reporting to the Team Leader – IT Service Desk, this role suits a professional, adaptable, and proactive individual who thrives in a fast-paced environment.

Working with Monadelphous offers many benefits, some of which include:

  • Novated leasing salary packaging
  • Microsoft 365 for your home
  • Growth and career progression opportunities

    • Key Responsibilities:

  • Coordinate daily IT Service Desk operations for assigned Service Desk team members, including scheduling, workload allocation, and priority management.
  • Act as a senior technical escalation point, mentoring staff and providing expert support on complex issues.
  • Ensure compliance with established Service Desk procedures and standards, identifying and escalating issues as required.
  • Drive continuous improvement and innovation across Service Desk services...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 08, 2026
    • Application Deadline
      July 18, 2026