Service Desk Analyst

Centorrino Technologies

Full time Computer Occupations
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Location
Perth, Western Australia, Australia
Posted
June 02, 2026

Job Description

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Service Desk Analyst to join our Inbound team in Australia.

Please note, NV1 Australian Security Clearance is required.

Requirements

What You’ll Do

  • Answer inbound calls and deliver prompt, friendly, and professional support.
  • Troubleshoot issues independently or collaborate with internal teams to drive resolutions.
  • Keep customers informed with clear, confident, and timely updates.
  • Log, prioritise, and manage tickets in ConnectWise, taking full owne...