Service Desk Analyst

TRM Technologies Inc.

Full-time Other-General
Apply Now
Location
ottawa, on, Canada
Posted
June 09, 2026

Job Description

Location

Ottawa

Language

French and English required

Security Clearance

Secret clearance required

Contract

3‑year onsite contract, start date July 27, 2026

Responsibilities

  • Device imaging and provisioning for enterprise laptop refresh and deployment initiatives
  • Workstation setup using Windows 10/11, Microsoft Managed Desktop (MMD), Autopilot, Intune, SCCM, and ServiceNow
  • Data migration and hardware troubleshooting for deployed devices
  • Asset lifecycle tracking and compliance validation
  • End‑user support during deployments

Qualifications

  • Technology‑related university degree or college diploma
  • Minimum 4 years of IT experience, with at least 3 years supporting enterprise laptop refresh projects
  • Bilingual in English and French
  • Strong expertise in Microsoft desktop environments, Office tools, device ...