Location
Minneapolis, MN, United States
Posted
July 19, 2026
Job Description
Description
4 days on and 3 days off. Sun/Mon will be 12 hour overnight shifts and Tues/Wed will be 8 hour shifts. • Resolve incidents and more complex work orders for our IT Users remotely through all intake methods. • Assist Incident Management and the EOC with notification and resolution during system/application outages • Resolve work orders following documented steps and training • Other duties as assigned
Skills
Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Technical support, Windows 10, Active directory
Top Skills Details
Help desk,Support,Help desk support,Troubleshooting,Service desk,Customer service,Technical support,Windows 10,Active directory
Additional Skills & Qualifications
• Strong Verbal and written communication skills • Problem solving skills • Excellent customer service and interpersonal skills. • Basic ability to work independently and manage one’s time. • Basic kno...
4 days on and 3 days off. Sun/Mon will be 12 hour overnight shifts and Tues/Wed will be 8 hour shifts. • Resolve incidents and more complex work orders for our IT Users remotely through all intake methods. • Assist Incident Management and the EOC with notification and resolution during system/application outages • Resolve work orders following documented steps and training • Other duties as assigned
Skills
Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Technical support, Windows 10, Active directory
Top Skills Details
Help desk,Support,Help desk support,Troubleshooting,Service desk,Customer service,Technical support,Windows 10,Active directory
Additional Skills & Qualifications
• Strong Verbal and written communication skills • Problem solving skills • Excellent customer service and interpersonal skills. • Basic ability to work independently and manage one’s time. • Basic kno...