Service Desk Analyst

Booth & Partners

Full-time IT & Technology
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Location
makati, metro manila, Philippines
Posted
June 12, 2026

Job Description

Makati Commercial Center, Philippines | Posted on 06/04/2026

  • State/Province National Capital Region (Manila)
  • Country Philippines

Job Description

VISION & CORE VALUES

Data 3’s vision is to harness the power of people and technology for a better future.

These core values define the expected behaviours of our people, which in turn shape the culture of our business.

POSITION PURPOSE

To provide key customer contact and communication functions enabling the team to achieve agreed service levels, and to contribute to the creation and maintenance of a positive working environment that encourages the exchange and development of knowledge and skills.

POSITION PROFILE

Department: Managed Service Delivery - Service Desk

Line of Business: Services

KEY RESPONSIBILITIES

  • Monitor telephone queues & answer calls within stated guidelines
  • <...