Service desk analyst - itil-savvy, customer-focused support

Ascent People Ltd

Full-time Other-General
Apply Now
Location
South-Africa, gauteng, South-Africa
Posted
July 24, 2026

Job Description

Ascent People Ltd is seeking an experienced Service Desk Analyst to administer a busy IT Service Desk for internal customers and IT work streams. The role requires 2 years of ITIL Servicedesk experience, strong communication, and a proactive, all‑round approach. You will handle calls, assign tasks to technicians, and communicate updates to customers.

Applicants of all ages and backgrounds will be considered. Ascent People is acting as an employment agency for this vacancy. #J-18808-Ljbffr